Participants, moderators and observers can interact individually or collectively.

Topic discussions include:

• The possibility for participants to share any type of content such as documents (Word, Excel, PowerPoint, PDF…), images, videos, audio files, links and more…
• A dashboard, per topic, that you can download with keywords, mood boards, top comments, active participants, non-active participants, statistics and more…

Access your mobile-friendly platform 24/7 directly from your smartphone or tablet

Your responsive platform includes:

• The possibility to interact with your participants while they are on the go
• The ability to switch devices at any point without compromising the member’s experience (desktop, smartphone & tablet)

Your participants can record a video response directly on the platform from any device (desktop, smartphone & tablet).

Once participants record their content:

• The video is then automatically transcribed,
• Moderators can also translate the transcribed content

The platform offers an automatic translation functionnality

• The translation functionnality allows you and your clients to translate all of your discussions.
• You won’t miss a beat as you will be able to follow your participant’s answers and instantly respond with translated content.

You can instantly launch online text chat focus groups to conduct real-time discussions with your participant.

Text chat functionnalities allow you to :

• Create and manage all your chats,
• Have a live discussion with participants,
• Have a private conversation with other moderators and observers,
• Upload any type of digital content (video, image, doc. …),
• Download discussions at any point…

You can instantly launch online video chat sessions. This video-based conferencing solution allows you to interact with participants on real-time.

Video Chat functionnalities allow you to:

• Create and manage the video event,
• Have a live discussion with participants via chat and video,
• Have a private conversation with other moderators and observers,
• Share your screen to present digital contents (video, image, doc. …),
• Download discussions at any point…

Share your audio and video files so that participants can share their opinions.

Your participants will be able to view and comment on your audio and video files.

When one of your members has something to share or have a question to ask, they will be able to pause the video and comment directly on the platform.

Engage your participants differently by creating a collage.

Moderators are able to select different types of collages (such as chart, graph or image of your choosing).

Participants will then be able to place various pre-selected images on the collage to represent their opinions.

This function, developed in collaboration with our partner UserZoom, will allow you to gather user experience feedback (on your websites, mobile application and more).

You will be able to:

• Evaluate and measure user’s overall experience,
• Get feedback on your interface’s quality, ease of use, performance, architecture, navigation, taxonomy and more…
• Track user perceptions through powerful data and video processing tools,
• Follow through on ease of navigation…

Customization of the number of times and of the duration of visualization of your media…

You will be able to test your packages, your new communications and other marketing tools with your consumers in real-world like conditions…

Your participants will be able to showcase their talents by completing drawing activities.

The platform has a wide range of tools available to modertors and participants to draw, upload text & images and more…

You already have a survey solution or you want to have access to a specific or new survey solution?

Krealinks  is an open architecture platform that allows us to integrate your favorite technologies into our applications.

Krealinks has partnered up with Qualtrics  to give you all the tools necessary to create and integrate elaborated quantitative surveys in your platform.

The platform allows you to easily manage your scoring and gamification system to keep track of participant’s contributions:

• GAMIFICATION PLAN: you have the possibility to set up different types of incentives to be awarded to your participants (gifts, gift vouchers, points, etc.)…
• TRACKING + SCORING + ALLOCATION: the platform tracks participant’s activities, scores members quantitatively (ranking participants by number and quality of comments) and allows you to assign a winner based on the platform statistics.

Effortlessly manage your conversations within your communities.

As a moderator you can:

• Create different types of topics to diversify your discussions,
• Perform mass actions on topics,
• Follow the topic statistics (level of participation, number of comments and more)…
• Utilize the filter tool to search for specific keywords, participant profiles and comments, date, groups, member statuses and more…

• Our AMS (Automatic Moderation System) is a way of dealing with spam in an aggregate, crowd-sourced spam-fighting tool.
• Each time someone posts a comment in our community, the AMS checks it against all the comments in the database. If it’s a spam, it’s deleted and added to the database so the pool of spam comments widens, making KREALINKS AMS increasingly effective over time.

Manage your alerts and notifications regardless of your role (moderator, participant, recruiter, observer and administrator).

The notification tool helps you manage your alerts so that nothing goes unseen or incomplete…

Each member (participant, observer, moderator & administrator) can access and fully customize their profile to:

• Get a global view of their communities and events,
• Follow up on ongoing conversations,
• Receive notifications,
• Find contacts,
• Exchange directly with moderators…

Tag comments and other types of content on the platform (such as: a topic, a comment, a portion of text within a comment, an image and more…)

As a moderator you can filter your results to export tagged content to optimize your research analysis

Export your data and results at any time as many times as you want:

• Filter your reports according to criteria that suits your market studies need’s (such as: by role, group & sub-group, date of publication, tags, keywords, categories, status and more…)
• Export published images, videos and audio files

Choose how your results are presented (final results can be exported in Excel or PDF format)

You can use it to extract information about people, places, events and much more, mentioned in the posts of topics and comments of the participants. You can use it to understand sentiment from conversations happening in your community.

It quickly classifies images into thousands of categories (e.g., « sailboat », « lion », « Eiffel Tower »), detects individual objects and faces within images, finds and reads printed words contained within images.